Privacy Policy

Our Commitment to Your Privacy

222bt is an internationally operated online betting and casino platform. We are fully committed to protecting the privacy and personal data of every player who accesses our services. This Privacy Policy explains in plain language what information we gather from you, why we gather it, how it is stored, and how it is used.

By registering an account or using any part of the 222bt platform — including cricket betting, live casino games, slots, and crash games — you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree, please discontinue your use of the platform.

This policy applies to all users accessing 222bt from Bangladesh, including those using bKash, Nagad, Rocket, Upay, and other local payment methods. We treat all player data with the highest level of discretion and security.

Information We Collect

To provide you with a secure, personalised, and enjoyable gaming experience, 222bt collects a limited set of personal and technical information. We only collect data that is genuinely necessary to operate the platform and comply with our obligations. The categories of information we may collect include:

• Registration details: full name, date of birth, email address, mobile number, and account credentials.
• Identity verification documents: national ID, passport, or other government-issued documents required to confirm your identity and age (21+).
• Financial data: payment method details (such as bKash mobile wallet number or Nagad account reference), deposit and withdrawal transaction records.
• Usage and behavioural data: pages visited, games played, betting history, session duration, device type, browser type, IP address, and operating system.
• Communications data: any messages, support tickets, or correspondence you send to our support team.

We do not knowingly collect information from individuals under the age of 21. If we discover that a minor has provided us with personal data, we will delete that data promptly.

How We Use Your Information

222bt uses the information we collect strictly for legitimate operational and legal purposes. We do not use your data for purposes beyond what is described here. Specifically, we use your data to:

• Create and manage your 222bt player account, process deposits and withdrawals, and verify your identity in accordance with our account verification procedures.
• Deliver the services you have requested, including cricket betting markets, live casino tables, slot games, and crash titles powered by leading providers such as Pragmatic Play, Evolution Gaming, and Spribe.
• Send transactional communications such as deposit confirmations, withdrawal notifications, bonus credits, and important account security alerts.
• Monitor platform activity to detect fraud, money laundering, and other suspicious behaviour, and to ensure compliance with our responsible gaming obligations.
• Improve platform performance, personalise your experience, and develop new features based on aggregate usage insights.
• Comply with applicable laws, resolve disputes, enforce our Terms and Conditions, and respond to lawful requests from regulatory authorities.

Data Sharing and Disclosure

222bt does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We treat your information as confidential. However, we may share limited data with trusted partners under specific, lawful circumstances:

Circumstances under which limited data sharing may occur include:

• Service providers and technology partners who assist in operating our platform — such as payment processors (bKash, Nagad), game content providers, KYC verification services, and customer support tools — under strict data processing agreements.
• Regulatory bodies and law enforcement authorities where we are legally required to do so, such as in response to a valid court order, subpoena, or government investigation.
• Fraud prevention and anti-money laundering partners, where sharing data is necessary to protect the integrity of the platform and its users.

In all cases where third-party sharing occurs, we require those recipients to maintain appropriate data protection standards consistent with this Privacy Policy. We do not permit third parties to use your data for their own commercial purposes.

Cookies and Tracking Technologies

222bt uses cookies and similar tracking technologies to enhance your browsing experience, maintain your session, and understand how players interact with different sections of our platform. A cookie is a small text file stored on your device when you visit our site.

We may use the following categories of cookies:

• Essential cookies: required for core platform functions such as login sessions, account navigation, and game loading. These cannot be disabled without impairing functionality.
• Analytical and performance cookies: help us understand traffic patterns, popular game sections, device types, and page load performance so we can make improvements.
• Preference cookies: remember your site settings such as language preference and display options to provide a more tailored experience on return visits.

You may adjust cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of parts of the 222bt platform.

Data Security Measures

222bt implements a multi-layered approach to data security. All personal and financial information transmitted between your device and our servers is protected using SSL (Secure Socket Layer) encryption. Our backend systems are hosted in secure, access-controlled environments with regular security audits conducted by qualified professionals.

Access to your personal data within our organisation is strictly limited. Only personnel whose job functions genuinely require access to that data are permitted to view it, and all staff are bound by confidentiality obligations.

While we take every reasonable precaution to protect your data, no method of internet transmission or electronic storage is completely risk-free. We encourage you to choose a strong, unique password for your 222bt account and to never share your login credentials with any third party.

Data Retention Period

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Account registration data and transaction records are typically retained for a period of five years following the closure of your account, in order to meet anti-money laundering and fraud prevention obligations.

Once the applicable retention period has expired and there is no longer a legal or operational basis for holding the data, we will securely delete or anonymise it so that it can no longer be linked back to you as an individual.

Your Rights Over Your Personal Data

222bt respects your rights as a data subject. Depending on your circumstances and applicable law, you may be entitled to the following rights regarding your personal data held by us:

• Right of access: you may request a copy of the personal data we hold about you at any time, free of charge.
• Right to rectification: if any data we hold about you is inaccurate or incomplete, you may request that we correct it.
• Right to erasure: in certain circumstances, you may request the deletion of your personal data — for example, where the data is no longer necessary for the purpose it was collected.
• Right to restrict processing: you may ask us to temporarily halt the processing of your data while an accuracy dispute or objection is being resolved.
• Right to object: you have the right to object to the processing of your personal data for direct marketing purposes at any time.

To exercise any of these rights, please contact us at [email protected] with your registered account email address. We will respond to all verified requests within a reasonable timeframe, usually within 30 days.

Third-Party Links and Services

The 222bt platform may occasionally reference or display content associated with third-party providers such as game studios (Pragmatic Play, Evolution Gaming, Ezugi, Spribe, Microgaming) or payment partners (bKash, Nagad, Rocket, Visa, Mastercard). These providers operate under their own privacy policies, which govern how they handle data within their own systems.

222bt is not responsible for the privacy practices of third-party service providers. We encourage you to review the privacy policies of any third-party services you interact with. Our Privacy Policy applies solely to information collected directly through the 222bt platform.

Responsible Gaming and Age Verification

222bt is committed to responsible gaming. Our platform is strictly intended for adults aged 21 and above. As part of our account verification process, we collect and process identity documents to confirm that all registered players meet this age requirement. This is not optional — age verification is a mandatory step before any real-money wagering activity is permitted on the platform.

We also use behavioural data to identify signs of problem gambling. Where such patterns are detected, we may use your data to contact you with responsible gaming resources, apply account restrictions, or refer you to specialist support organisations. This processing is carried out in your best interest and is an important part of how 222bt fulfils its duty of care to players across Bangladesh.

Changes to This Privacy Policy

222bt reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When material changes are made, we will update the 'Last Updated' date at the top of this page. We may also notify registered players via email or an on-platform notification where the changes are significant.

Your continued use of the 222bt platform following the posting of any revised Privacy Policy constitutes your acceptance of those changes. We therefore encourage you to review this page periodically so that you remain informed about how we protect your personal data.

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 222bt handles your personal data, our dedicated support team is available to assist you. We are committed to resolving all privacy-related enquiries promptly and transparently.

You can reach our privacy support team by email at [email protected]. Please include your registered account email address and a brief description of your query so we can respond as efficiently as possible. We aim to acknowledge all privacy requests within 48 hours and resolve them within 30 days.